1. Acceptance of the Terms
By accessing, browsing or using our platform (the "Platform"), you agree to be bound by these terms and conditions ("Terms"). If you do not accept these Terms, please do not use the Platform.
2. Eligibility Requirements
You must be at least 18 years old (or such other higher age as applicable in your jurisdiction) to register or use our Platform. By registering on the Platform, you confirm that you meet this eligibility requirement.
3. Geographic Restrictions
We only allow users from jurisdictions where online gaming is permitted by law. We may restrict access to certain features or content based on your location. You are responsible for ensuring compliance with applicable laws in your jurisdiction.
4. Account Registration Rules
You must register using a unique, valid email address and password. Please note that each account holder must be an individual (i.e., no businesses or third-party accounts allowed). You agree to provide accurate and truthful information about yourself when registering on the Platform.
5. Identity Verification and KYC
We may request additional identification documents from you, such as a passport, ID card, or utility bills, to verify your age, identity and location ("KYC"). We reserve the right to refuse any account registration if we believe that it is inaccurate or suspicious.
6. Account Accuracy Obligations
You are responsible for ensuring the accuracy of all information provided when registering on our Platform. If you provide false or misleading information, we may close your account immediately.
7. Account Security Responsibilities
It's your responsibility to keep your password and login credentials confidential. We will not be liable for losses caused by unauthorized access to your account if such loss is due to your failure to maintain adequate security measures.
8. Login Credentials and Password Protection
You agree that we may, but are under no obligation to, remind you of your lost or forgotten password. You should never share your login credentials with anyone else. We will not be liable for losses caused by unauthorized access to your account if such loss is due to your failure to maintain adequate security measures.
9. Restricted Behaviour and Prohibited Activities
You agree not to engage in any prohibited behavior, including but not limited to:
We reserve the right to terminate accounts engaging in such activities immediately.
10. Bonus and Promotion Rules
All bonuses (e.g., welcome bonus, reloads) come with specific rules that are subject to change at any time without prior notice. Please read each promotion's terms carefully before claiming a bonus. Your winnings will be reduced by 50% for bonuses funded by non-depositing bonus cash.
11. Wagering and Gameplay Conditions
You must meet all wagering requirements (minimum bet, game types etc.) to withdraw any funds associated with your account.
12. Bonus Abuse Prevention
We reserve the right to cancel or withhold accounts that engage in suspected abuse of bonuses or other unfair advantages. Our determination is final.
13. Deposits and Withdrawals
Please refer to our separate Deposit/Withdrawal policy for specific rules governing transactions on this Platform.
14. Verification Before Withdrawals
As per regulatory requirements, we may require additional verification steps before processing your withdrawal request. We will notify you via email or through the platform in case of any delay or issue with payment processing.
15. Responsible Gambling Expectations
You must respect our responsible gaming policies and ensure that all gameplay on this Platform is for recreational purposes only.
16. Self-Exclusion and Account Restrictions
We offer voluntary self-exclusion options (cooling-off periods). If you request a cooling-off period, we will suspend your account during the specified time frame.
17. Game Fairness and RNG Systems
Our games are provided by leading third-party suppliers who have audited their Random Number Generators ("RNGs"). We take no responsibility for losses if such RNG is proven to be defective or compromised.
18. Technical Interruptions or Voided Gameplay
We may, in our sole discretion, void any game(s) played during an interruption or technical difficulty caused by either a third-party supplier's system failure or internet connection issues. In this scenario, you will receive your original stake back without any winnings.
19. Suspension or Closure of Accounts
Without prejudice to any other rights we may have, if you fail to comply with these Terms, we reserve the right to suspend or close your account immediately and cancel all associated transactions.
20. Intellectual Property and Platform Ownership
Our website (including graphics, logos etc.) is copyrighted by our company. All intellectual property on this platform remains the sole ownership of Grand Lotto (or as designated from time-to-time).
